The Premier Mailing Industry Event


gen session judyEach year at the NPF, over 100 USPS representatives and industry experts come together to teach business owners and industry professionals how to improve their mailing operations and increase profits with involvement and collaboration within the mailing industry. 

Multidisciplinary topics, based on professional interest are arranged into educational tracks and typically include:

  • Omni-Channel Marketing
  • Emerging Technologies
  • Shipping Solutions
  • Leadership Skills
  • Mail Piece Design
  • Fulfillment
  • Data Processing and Analytics
  • Safety and Security
  • Niche Mailing
  • College and University, Nonprofit, Government and Periodicals Specific Topics
  • Technology
  • Proper Addressing and Mail Acceptance Practices
  • Package Shipping
  • USPS-led topics regarding Policy and Regulation and Industry Projections


2018 USPS Executive Led Sessions

  • Megan Brennan Postmaster General of the US Postal ServiceIn a dynamic media, communications and e-commerce marketplace, delivering ever greater value to the individual consumer and American commerce is the opportunity and the challenge that underpins the close collaboration and partnership between the Postal Service and the mailing and shipping industry. Postmaster General Megan Brennan’s keynote address will discuss the investments and business strategies of the Postal Service that are creating industry growth opportunities and more compelling consumer experiences. Information and technology platforms are enabling new ways of engaging with the consumer, supporting America’s business, and transforming industry business models. Postmaster General Brennan will share her vision for these platforms, for improving industry competitiveness, and collaboratively meeting the rising
    expectations of America’s consumers and businesses.

  • Tuesday General Session Jim Cochrane

    New technologies. New customer expectations. More competition. More opportunity. Navigating today’s marketplace requires a wide aperture to understand the spectrum of changes across the marketing and communications landscape. The interplay and dynamic of changing information, technology, and media consumption is reshaping the role of mail and shipping in reaching and engaging the consumer. Join the USPS Chief Customer and Marketing Officer to explore new ways of enhancing the customer experience and applying the marketer’s lens to today’s influential business trends.

  • National Meeting of Area Focus GroupsJoin Dave Williams, Chief Operating Officer and Executive Vice President (EVP) as he leads an “inspiring” meeting highlighting advancements in service, technology and growth. Dave, Jakki Krage Strako, Chief Customer and Marketing Officer & EVP, Kristin Seaver, Chief Information Officer & EVP will each host panels  joined by industry members and postal executives discussing the collaboration between the US Postal Service and our industry partners.

  • USPS Officer Led SessionsAttendees have an opportunity to personally learn from key postal leaders about topics that will guide the entire mailing and shipping industry into the future. Each year, the Officer led sessions provide perspective on some of the most important issues, changes and ideas affecting the industry.

    Officer-Led Sessions offered at the 2018 NPF:

    These Officer-Led Sessions, held only at the NPF, are a unique opportunity to hear facts and insights regarding the future of mailing and shipping operations and how they may impact your business.

Education Tracks & Workshops. Check Back Soon for the 2019 Line-up.

The NPF educational and workshop curriculum extends far beyond any other shipping and mailing industry event.  With more than 115+ workshops across several industry- specific categories, there is always something for every industry professional.  The NPF track offerings are modified each year to accomodate changing needs within the industry. 

The 2018 education tracks include:

Workshop Presentation PDFs are Available for Downloading

The NPF will not be distributing presentation material during the workshop sessions. To access presentation material, click here and you’ll be taken to our workshop presentation site where you can select workshop presentations you are interested in. Select as many as you wish, and we’ll email PDFs to you. Download them to your computer or mobile device. We recommend printing prior to attending the workshop, however for your convenience, printers will be available for use outside of the workshop rooms.

Click here to download a copy of the NPF 2018 Program Guide.

workshop concentration
NPF 2018 Program Guide

USPS Professional Certification & Workshop Training Credits


The National Center for Employee DevelopmentThe US Postal Service Certification Program offers an opportunity for NPF attendees to expand their base of knowledge, professional skill and commitment to ongoing education through three comprehensive training courses traditionally only offered through the NCED Conference Center in Norman, Oklahoma.  Upon completion of a multi-session course and passing the final exam, successful participants will receive Official US Postal Service Certification. The integration of  NCED Certification courses into the cost of NPF registration (certification exam fees not included) offers attendees the potentential for substantial savings over cost of attending both separately.

If you’re seeking opportunities to bolster your professional credentials, try the Official US Postal Service certification courses being offered exclusively at the NPF and choose the course that is best for you.

In addition to the professional certification courses offered, attend workshops at the NPF and earn your Workshop Training Credit Certificate.  This program, endorsed by the US Postal Service, rewards attendees based on their participation in the NPF curriculum. 

For more more detailed information on all of the certification opportunities available at this year's conference, please visit the Certification page on this website.